Offres d'emploi chez Lights4fun

Basés à Harrogate, dans le Yorkshire du Nord, nous avons un bureau en open space, des vues panoramiques et un chien qui nous rend visite tous les jours !
Nous sommes à la recherche de nouveaux talents pour rejoindre notre équipe.
 
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Liste d'offres :


Photography and Videography Assistant - Full Time

Lights4fun has been growing since 2003 and we are now Europe’s leading online decorative lighting retailer, with over 15 million customers worldwide!

With dedicated websites for the UK, Germany & France, and selling through our Amazon channels throughout Europe and North America, our year-on-year revenue growth averages at 38% per year for the last 3 years.

Our Lights4fun team plays a huge part in who we are, even when we’re working from home, our sense of togetherness shines through. Our values remain at the forefront of Lights4fun, providing great products and great customer service. Passionate about what we do, we love to make our customers happy!

We continue to innovate with industry-leading products year after year. From string lights to our exclusive TruGlow® candles, our product offering continues to grow and diversify, and our focus on only offering high quality products to our customers underpins everything that we do.

Following our first outside investment in November 2020 from NorthEdge Capital, a leading UK mid-market private equity firm, we are now ready for the next phase of our exciting growth story and we’re looking for the right people to take on the journey with us!

A great opportunity

We are recruiting a Photography and Videography Assistant to support the Creative & Photography Manager. This is an exciting, full time, opportunity to join our busy Creative Department.

Photography: Working closely with all key stakeholders in the business, as well as freelancers, you will help to coordinate all aspects of product photoshoots, from location recces and product delivery through to post-shoot image management. You will play a key role in ensuring that all elements of a shoot run smoothly and successfully, as well as being responsible for coordinating all our whitespace cut-out product photography with a studio photographer.

Videography: We are looking for a creative individual who can deliver the vision of the brand through video assets. As a brand, storytelling is at the heart of everything we do, and this position will be integral in bringing that story to life. As the video lead in the business, you will be integral in delivering quality and engaging short-form video content particularly across social media channels. The role requires an energetic creative person who has great ideas and a passion for engaging videos for platforms like TikTok, IGTV etc.

This is a challenging role in which flexibility and a willingness to “get stuck in” will be key. It will be suitable for a candidate with plenty of initiative, a creative eye, and a can-do attitude.

Key Responsibilities

Managing new imagery post-shoot, including naming and uploading images to the company drive

Delivering all video content requirements as per the video content strategy including receiving content requirements, planning, shooting, editing and delivering the final version as briefed.

Managing all whitespace photography with the Freelance Photographer.

Overseeing studio product shoots with studio photographer, following brief provided by Photography Manager

Helping to coordinate set builds at photography studio

Organising location recces and booking locations

Work with the marketing/Brand team to ensure photography execution is optimal.

Assisting on photoshoots

Requirements:

Must be proficient at using video editing software

Good communication skills and the ability to build strong relationships across the teams

Must be flexible on working hours during location shoots

Must be able to drive and have own transport

Must be passionate about photography and videography

A highly organised but flexible approach to working within a fast paced and fluid environment, with proven time management skills

A strong work ethic and can-do attitude

A self-starter with a willingness to get stuck in

Basic Excel and MS Office skills

This role would suit someone who has recently graduated from college/university with a creative qualification who is ambitious, energetic and excited to work in a fast-paced environment.

 


French Speaking Customer Experience Advisor - Full Time

Contributing within a thriving Customer Experience team your role is to deliver an exceptional and consistent quality service and experience for our valued customers. Our responsibility is to demonstrate customer service excellence by advising efficiently and effectively to all customer enquiries and taking pride in delivering exceptional customer care and satisfaction.

The role would suit someone who is friendly, hardworking, enthusiastic and accurate and who is able to work closely with other team members. Applicants for this role must be fluent in both spoken and written French and ideally able to demonstrate an understanding of German customer values.

Main responsibilities:

To represent Lights4fun at all times in a positive and professional manner.

To put our customer at the centre of everything we say and do, ensuring the best possible customer experience at all times.

To willingly accept responsibility and ownership for every call, following it through to the best conclusion.

Working as part of the team to deliver the Lights4fun outstanding customer service experience through incoming and outgoing telephone calls, e-mail communication and Amazon/eBay marketplace.

To accept inbound calls from our customers, dealing with orders, and queries regarding products, service or delivery in line with our policies.

Accurately record details of enquiries, comments and complaints and of action taken, in a concise manner.

To understand our customer’s needs and offer expert advice and provide the most appropriate solution in the most efficient manner and timescale.

Prepare quotes, providing accurate pricing and delivery information and follow up on quotes to complete the sale in a timely manner.

Communicate and coordinate with internal departments and external partners (such as warehouse, couriers) to resolve customer queries, make requests, etc.

To capture customer comments and ensure all suggestions are passed on to support our business.

To work towards individual targets whilst contributing to and being part of the wider Customer Experience Department Team.

Flexible and weekend working during Peak season.

Any other duties commensurate with the level of the role.

 


German Marketing Assistant - Full Time

Lights4fun has been growing since 2003 and we are now Europe’s leading online decorative lighting retailer, with over 15 million customers worldwide!

With dedicated websites for the UK, US, Germany & France, and selling through our Amazon channels throughout Europe and North America, our year-on-year revenue growth averages at 38% per year for the last 3 years.

Our Lights4fun team plays a huge part in who we are, even when we’re working from home, our sense of togetherness shines through. Our values remain at the forefront of Lights4fun, providing great products and great customer service. Passionate about what we do, we love to make our customers happy!

We continue to innovate with industry-leading products year after year. From string lights to our exclusive TruGlow® candles, our product offering continues to grow and diversify, and our focus on only offering high quality products to our customers underpins everything that we do.

Following our first outside investment in November 2020 from NorthEdge Capital, a leading UK mid-market private equity firm, we are now ready for the next phase of our exciting growth story and we’re looking for the right people to take on the journey with us! 

A great opportunity

Part of an exciting and expanding Marketing team, this role will support the German marketing team to deliver the Marketing strategy. Working closely with the Marketing Managers, you will be involved with content, social media, PPC, CRM, PR and day to day running of the website. This role is perfect for a driven and creative candidate looking to develop their Marketing skills and offers the opportunity for progression within the business.

Main Responsibilities:

Content creation: Support the content strategy by writing content for all channels and writing creatively for blog articles, social media & the website.

CRM: Support the planning & creation of weekly email marketing campaigns.

Social Media: Assist the team by helping to develop and support all social media channels.

Search: Assist the PPC and SEO strategy. This will include learning all things search Engine Marketing including Google & Bing advertising.

PR/Influencer Outreach: Support the PR/Outreach team with researching and communicating with influencers, building lasting relationships and working with them to deliver valuable campaigns.

Website: assist in optimising the website.

Must have:

Fluent in German & English language

Excellent content writing skills

Great communication skills

An understanding of social media platforms

The ability to multi-task and work on numerous projects at once

Must be enthusiastic, quick to learn, ambitious, self-motivated, have the ability to work well in a team and show considerable initiative

A well organised individual with good time management

Comfortable working in a fast-paced office environment

Desirable:

Marketing degree or experience

Good excel skills

 


CANDIDATURE SPONTANÉE

Nous sommes toujours à la recherche de nouveaux talents pour rejoindre notre super équipe ! Envoyez-nous votre candidature à jobs@lights4fun.co.uk.